Introduction & Scope
SMH Professional Services, Inc. ("Company," "we," "us," or "our") is a Delaware C-Corporation providing business consulting services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our services, or otherwise interact with us.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our platform immediately.
Your Privacy Matters
We are committed to protecting your personal data with the highest standards of confidentiality, security, and transparency in full compliance with applicable U.S. law.
Information We Collect
We collect personal information in the following categories, depending on your interaction with our services:
Identification & Contact Data
Full name, email address, mailing address, phone number, and job title provided when you contact us, submit a form, or engage our services.
Billing & Financial Data
Payment information, invoicing records, and transaction history collected when you purchase or subscribe to our consulting services.
Usage & Technical Data
IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and other diagnostic data collected automatically.
Communications Data
Records of correspondence, inquiries, feedback, and support requests submitted via email, telephone, or contact forms on our website.
How We Use Your Information
We use the personal information we collect for legitimate business and operational purposes only. We do not sell your personal data to third parties.
Service Delivery
To provide, manage, and improve our consulting services, process transactions, and fulfill contractual obligations.
Communications
To respond to inquiries, send service updates, deliver invoices, and provide client support via email or telephone.
Analytics & Improvement
To analyze website usage, monitor performance, identify issues, and enhance user experience across our digital platforms.
Legal & Compliance
To comply with applicable laws, respond to legal process, enforce our agreements, and protect our legal rights and those of our clients.
Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device by our website to enhance functionality, remember preferences, and collect usage analytics. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).
Types We Use
- Strictly Necessary: Required for core website functionality
- Analytical/Performance: Help us understand visitor behavior
- Functional: Remember your preferences and settings
- Marketing: Used to deliver relevant content and messaging
Your Cookie Choices
You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain features or functionality of our website. Most browsers provide instructions for managing cookies in their help documentation.
Third-Party Disclosure & Data Sharing
We may share your personal information with select third parties only as described below. All third-party service providers are contractually obligated to handle your data in a manner consistent with this Privacy Policy.
Service Providers
Vendors and contractors who assist in operating our website, processing payments, delivering communications, or supporting IT infrastructure—subject to confidentiality obligations.
Professional Advisors
Attorneys, accountants, auditors, and insurers who require access to information in the course of providing professional services to our Company.
Legal Authorities
Government agencies, courts, or law enforcement when disclosure is required by applicable law, regulation, subpoena, or enforceable governmental request.
Business Transfers
In the event of a merger, acquisition, corporate reorganization, or sale of assets, your information may be transferred as part of that business transaction.
Data Security
SMH Professional Services employs commercially reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include encrypted data transmission (TLS/SSL), access controls, secure data storage, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use industry-standard protections, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Security Practices
- SSL/TLS encrypted data transmission
- Role-based access controls
- Secure cloud storage infrastructure
- Regular security reviews
- Employee data handling training
- Incident response protocols
Your Rights & Choices
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We honor all valid requests in accordance with applicable U.S. legal requirements.
Right to Access
Request a copy of the personal information we hold about you and confirmation of how it is being processed.
Right to Correction
Request that we correct any inaccurate or incomplete personal information we maintain about you.
Right to Deletion
Request that we delete your personal information, subject to legal retention obligations and contractual requirements.
Right to Opt-Out
Opt out of marketing communications at any time by contacting us directly or using the unsubscribe link in any promotional email.
Children's Privacy
Not Directed at Minors
Our website and services are intended exclusively for business professionals and are not directed to individuals under the age of 13.
SMH Professional Services does not knowingly collect, solicit, or retain personal information from children under the age of 13. Our website and consulting services are directed solely toward business professionals and corporate clients. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information from our records.
If you believe we may have collected information from a minor, please contact us immediately at support@smhproservices.com.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. All updates will be posted on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services following any posted changes constitutes your acceptance of those changes. If a modification materially affects your rights, we will provide advance notice where required by law.
Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:
📞 Phone
+1 (440) 269-0704
Business hours, Monday–Friday, Eastern Time.
🏛️ Legal Entity
SMH Professional Services, Inc.
A Delaware C-Corporation, registered and operating under U.S. federal and state law.
SMH Professional Services, Inc. — A Delaware C-Corporation
© 2026 SMH Professional Services, Inc. All rights reserved. | support@smhproservices.com | +1 (440) 269-0704
This Privacy Policy is governed by the laws of the State of Delaware and applicable U.S. federal law.
Privacy Policy